Tourist scams in Portugalia — and how to avoid them
These are the tourist scams Trzly has documented across Portugalia, grouped by destination. Each one is real, with a clear way to stay safe. Read before you land.
Jak to działa: The crowded vintage tram 28 and other tourist trams are prime pickpocketing spots. Thieves press close as passengers board and shuffle, lifting phones and wallets in the crush.
Jak tego uniknąć: Keep bags zipped and in front of you, carry valuables in a front pocket, and stay alert while boarding and at each stop. Consider walking the route instead to enjoy it in peace.
Street drug-offer touts
Jak to działa: Men on central streets and near viewpoints quietly offer 'hashish' or 'cocaine' to tourists. The substances are usually fake, and engaging can lead to being followed or pressured for money.
Jak tego uniknąć: Ignore them completely and keep walking without engaging. A firm no and steady pace is enough; there is no need to stop or reply.
Tuk-tuk overcharge
Jak to działa: Tourist tuk-tuks around the old town and viewpoints quote a vague or per-person price, then charge far more at the end for a short ride up the hills.
Jak tego uniknąć: Agree a clear total price and route before setting off, confirm whether it is per group or per person, and compare with the cheap trams and funiculars for the same climbs.
Couvert bill shock
Jak to działa: Restaurants bring bread, olives or other nibbles to the table unasked, then charge a 'couvert' for each item on the bill, sometimes at surprising prices near the tourist sights.
Jak tego uniknąć: Anything placed on the table that you did not order can be declined and sent back at no cost. Ask the price of couvert items, or simply wave them away before you start.
Jak to działa: The Monte toboggan ride ends in the suburb of Livramento, not central Funchal, and taxi drivers waiting there are known to quote tourists inflated fares for the short trip back down into the city.
Jak tego uniknąć: Agree the fare or insist on the meter before getting in, and know that the ride down to central Funchal should cost only a handful of euros. If a driver quotes far more, walk to the main road, use a ride-hailing app, or take the local bus back.
Market fruit pressure at Mercado dos Lavradores
Jak to działa: Sellers at the Mercado dos Lavradores offer free tastes of exotic fruit and then push you to buy a bag at a very high price by weight, sometimes several times what the same fruit costs in an ordinary shop.
Jak tego uniknąć: Enjoy the market as a spectacle, but ask the price per kilo before accepting any taste and be ready to say no. Buy everyday fruit from a supermarket or a street stall outside, and only pay market prices for a treat you really want.
Inflated airport taxi fare
Jak to działa: A driver may quote a high flat fare from the airport rather than using the meter, or add vague extra charges, especially late at night or when they sense you do not know the going rate.
Jak tego uniknąć: Use the official taxi rank, agree the fare or ask for the meter before setting off, and know the rough price into Funchal in advance. The Aerobus shuttle or a ride-hailing app avoids the negotiation altogether.
Tourist-strip restaurant markups
Jak to działa: Restaurants along the busiest seafront and old-town streets sometimes charge well above the local norm, bring unrequested couvert to the table, or steer you to pricey 'specials' without listed prices.
Jak tego uniknąć: Check the printed menu and prices before sitting down, decline the couvert if you do not want it, and eat one or two streets back from the main promenade where locals go. Ask the price of any daily special that is not written down.
Card payment in your own currency
Jak to działa: At a card terminal or ATM you may be asked whether to be charged in euros or in your home currency; choosing your home currency (dynamic currency conversion) applies a poor exchange rate and hidden markup.
Jak tego uniknąć: Always choose to be charged in euros, the local currency, and let your own bank do the conversion. This applies to shops, restaurants and cash machines across Madeira and mainland Portugal alike.
Jak to działa: Some restaurants right on the Ribeira and Gaia quays charge well above the local rate for ordinary francesinhas and grilled fish, banking on the view and passing tourists to justify the mark-up.
Jak tego uniknąć: Walk a few streets inland from the water, where tascas and cafes serve better versions for less. Check menu prices and the couvert charge before sitting, and be wary of a spot with no prices displayed.
Pickpockets in crowds
Jak to działa: Crowded spots such as Sao Bento station, the Ribeira, the Dom Luis bridge deck and packed metro cars are worked by pickpockets who press close in the crush and lift phones and wallets.
Jak tego uniknąć: Keep bags zipped and in front of you, carry valuables in a front pocket, and stay alert boarding the metro and on the bridge. Do not leave a phone on a riverside table while you look at the view.
Bridge jumper distraction
Jak to działa: Around the Dom Luis bridge, young men dive from the lower deck into the river as a paid spectacle, drawing a crowd. The real risk is the pickpockets who work the distracted onlookers pressed at the railings.
Jak tego uniknąć: Enjoy the spectacle from a step back with your bag closed and in front of you. Do not feel pressured to pay, and keep a hand on your phone and wallet while the crowd is watching the water.
Taxi overcharge
Jak to działa: Some taxis from the airport or tourist ranks take a longer route, do not start the meter, or add vague supplements, charging far more than the fair fare into the compact centre.
Jak tego uniknąć: Insist on the meter or agree a price first, or use a ride-hailing app for a fixed fare. The metro from the airport is cheap and quick, and most central trips are short and should not be expensive.
Jak to działa: Tuk-tuk and buggy drivers around the station and town quote a vague or per-person price to run you up to the palaces, then charge far more at the end for a short ride up the hill.
Jak tego uniknąć: Agree a clear total price and the exact route before setting off, and confirm whether it is per group or per person. Compare with the cheap 434 bus and, downhill, consider simply walking back into town.
Third-party ticket markup
Jak to działa: Some resale sites and stalls sell Sintra palace tickets, especially Pena and Regaleira, at prices well above the official rate, or bundle in guiding you do not need, presented as skip-the-line deals.
Jak tego uniknąć: Buy from the official palace and Parques de Sintra websites for the standard price and a timed slot. Only pay a premium knowingly for a genuine guided tour, not for a plain ticket dressed up as one.
Taxi overcharge
Jak to działa: Taxis from the station or between the palaces sometimes quote inflated flat fares, take a longer route, or do not run the meter, charging far more than the short distances warrant on Sintra's congested hill roads.
Jak tego uniknąć: Insist on the meter or agree a price first, or use a ride-hailing app for a fixed fare. For most people the train in and the 434 bus or a walk around town are cheaper and dodge the traffic.
Tourist restaurant overcharge
Jak to działa: Restaurants right on the main tourist street near the National Palace can charge well above the local rate for ordinary dishes, and bring unrequested couvert bread and starters that appear on the bill.
Jak tego uniknąć: Walk a street or two off the main run, check posted prices, and decline any couvert you did not order at no cost. A prato do dia lunch away from the palace square is far better value.